Shipping Info

Hometex Flags and Banner Inc. ships worldwide. To place an order from outside Canada, contact us via email and your estimated shipping charges will be quoted.

SHIPPING WITHIN CANADA

You will be advised of your shipping charges when you place your order.

All in stock items are shipped within 3 business days.

SHIPPING OUTSIDE CANADA

Contact us for estimated shipping cost and expected delivery time.

Any duties or taxes levied against packages arriving at your destination are determined by Customs and Immigration and are the responsibility of the recipient.

OUT OF STOCK ITEMS

If an item is out of stock we will advise on expected availability.

RETURN POLICY

Purchased items may be returned in the original package and with the original invoice within 10 business days. Without the original receipt no refund will be issued. Please contact Hometex prior to shipping the item back. We will refund the cost of the item only, not the shipping charges, and restocking fees may apply.

Once the merchandise is received at Hometex, a refund will be issued in the manner in which the payment was made. Damaged items cannot be returned for credit or refund.

Custom orders, special orders and custom modifications are non-refundable.

Shipping rates are subject to change without notice.